I have received nearly £300 rebate from the local council because I have been out into the Support group on my ESA payment.
I am now entitled to full rent and council tax benefit, even though I wasn’t informed of this, and continued to pay my money each month as required for my rent and council tax.
It has come in nice, admittedly, but it would’ve been nice to have been informed by the DWP that I was entitled to the extra help in the first place – the council told me there had been a change in my circumstances, and I didn’t even know anything about it!
People will say that this is information you should find out yourself, but when you are suffering from Alzheimer’s Disease your memory doesn’t think like that, and a courtesy letter wouldn’t be such a problem, would it?
Anyway, I am much happier now that I am in receipt of full rent and council tax benefit. It will make life a lot more easier for me, even though it is only working out at about £30 per month.